Privacy Policy

Effective: March 15, 2024

Updated: April 10th, 2024

Good Talk ("us", "we", or "our") operates the Good Talk mobile application (hereinafter referred to as the "Service").

Your privacy is sacred to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information Collection and Use

While using our Service, you will have the option to create scenarios that are relevant to you, and also have simulated conversations about them. Here's how we handle your data:

Public Scenarios: Scenarios that you create within the application are made available for other users to practice with as well. Please make sure to NOT include any names, or other specific details in a scenario which might help identify real people in any way.
Private Conversations: Your conversations within the app are private and their content will never be shown to anyone else, or made available to 3rd parties for any reason unless we are required to do so by law, and even then, we will only comply with the specific requirements of the legal request. This includes all coaching feedback during and after the conversation experience. We prioritize your privacy and the confidentiality of your interactions. We reserve the right to use anonymized snippets of conversations for marketing purposes. Rest assured, these snippets will always remain anonymous, stripped of any personal data, and used solely to showcase the potential and versatility of Good Talk. This helps us share the impact of our app with a wider audience while still upholding our commitment to your privacy.
Usage Information: We collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include details such as which conversations you try, the duration of your conversations, how many coaching requests that you make, and other metrics. This data is used only for the purposes of ensuring a high quality of service of our users, tothe overall health of the Good Talk infrastructure, and for informing our future product roadmap.
Payment Information: The Service collects donations from users. Your payment information is collected directly by Stripe, and is governed by their privacy policy. Payment information is not shared with Good Talk.

Use of Data

Good Talk uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Good Talk will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Contact Information

If you have any questions about this Privacy Policy, please contact us at support@good-talk.ai.